Application US20190087446

METHOD AND APPARATUS FOR MANAGING A SERVICE REQUEST IN A BLOCKCHAIN NETWORK
[+] Show Details

US20190087446

1. A method of managing a service request in a blockchain network, the method comprising: (5) (5)

receiving, by a first device, a service request;

identifying at least one intent from the service request;

selecting a plurality of atomic contracts, each of which is related to the at least one intent, wherein the plurality of atomic contracts is associated with at least one second device on the blockchain network and are verified in the blockchain network;

generating a new contract including the plurality of atomic contracts; and

broadcasting the new contract over the blockchain network.

2. The method of claim 1, further comprising: (3) (3)

determining at least one service request item or at least one attribute, by parsing a statement included in the service request; and

identifying a plurality of keywords based on the at least one service request item or the at least one attribute,

wherein the identifying of the at least one intent comprises identifying the at least one intent based on the plurality of keywords.

3. The method of claim 2, further comprising: (1) (3)

identifying a plurality of services included in the service request;

categorizing the plurality of services based on types of the identified plurality of services, wherein the types are determined based on the at least one of the at least one service request item or the at least one attribute; and

establishing a hierarchical level among the plurality of services based on the categorizing.

4. The method of claim 3, further comprising: (1) (3)

determining whether at least one atomic contract, among the plurality of atomic contracts, is unavailable; and

selecting an alternative atomic contract replacing the at least one atomic contract determined to be unavailable, based on the hierarchical level among the plurality of services,

wherein the generating of the new contract comprises generating the new contract including the alternative atomic contract instead of the at least one atomic contract determined to be unavailable.

5. The method of claim 4, wherein a service, among the plurality of services corresponding to the alternative atomic contract is positioned at the same level in the established hierarchical level as a service corresponding to the at least one atomic contract determined to be unavailable. (0)

6. The method of claim 2, wherein the selecting of the plurality of atomic contracts, each of which is related to the at least one intent, comprises: (0) (1)

7. The method of claim 2, wherein the at least one attribute comprises at least one of an identifier indicative of a quality of the service, a cost of the service, time spent for the service, or an availability of the service. (0)

8. The method of claim 1, further comprising: (0) (3)

9. The method of claim 1, wherein the generated new contract is added to the blockchain network upon determining a consensus among participants of the blockchain network. (0)

10. The method of claim 1, wherein a first atomic contract among the plurality of the atomic contacts is deployed over the blockchain network with a whitelist specifying a second atomic contract which can be used with the first atomic contract associated with the whitelist and a blacklist specifying a third atomic contract which cannot be used with the first atomic contract associated with the blacklist. (2) (0)

11. The method of claim 10, wherein the selecting of the plurality of atomic contracts comprises: (0) (1)

12. The method of claim 10, wherein the first atomic contract, the whitelist, and the blacklist associated with the first atomic contract are verified by participants of the blockchain network on the blockchain network and added to the blockchain network upon approval by the participants. (1) (0)

13. The method of claim 12, further comprising: (0) (3)

14. The method of claim 1, wherein the service request comprises at least one of a voice request or a text-based request. (0)

15. An apparatus for managing a service request in a blockchain network, (2) (2)

at least one processor configured to: identify at least one intent from a service request received by the apparatus,

select a plurality of atomic contracts, each of which is related to the at least one intent, wherein the plurality atomic contracts is associated with at least one second device on the blockchain network and are verified in the blockchain network, and

generate a new contract including the plurality of atomic contracts; and

a transceiver for broadcasting the new contract over the blockchain network.

16. The apparatus of claim 15, (1) (2)

wherein the at least one processor is further configured to: determine at least one service request item or at least one attribute, by parsing a statement included in the service request; and

identify a plurality of keywords based on the at least one service request item or the at least one attribute, and

wherein the identifying of the at least one intent comprises identifying the at least one intent based on the plurality of keywords.

17. The apparatus of claim 16, wherein the at least one processor is further configured to: (1) (3)

identify a plurality of services included in the service request;

categorize the plurality of services based on types of the identified plurality of services, wherein the types are determined based on the at least one of the at least one service request item or the at least one attribute; and

establish a hierarchical level among the plurality of services based on the categorizing.

18. The apparatus of claim 17, (0) (2)

19. The apparatus of claim 15, (0) (2)

20. A non-transitory computer program product comprising a computer readable storage medium having a computer readable program stored therein, the computer readable program, when executed on a first device, configured to execute instructions to cause the device to: (0) (5)

receive, by the first device, a service request;

identify at least one intent from the service request;

generate a new contract including the plurality of atomic contracts; and

broadcast the new contract over the blockchain network.

View Abstract and Specification Size

PDF with Images and Document Face >

Full Text Publication >

Application US20190087446

METHOD AND APPARATUS FOR MANAGING A SERVICE REQUEST IN A BLOCKCHAIN NETWORK

Patent Matrix® Search